Contact us

Here are some of our most popular questions:

What is the lead time on my order?
Most orders are shipped within 1 business day.

Can my order be rushed?
We do put a preference on expedited shipping options.

Where can I get my tracking number?
We will email you tracking information for your order the day that it ships from our warehouse. In addition, if you’ve created an account, it will be updated on this site as to when we shipped your order. Please keep an eye on your spam folder, as the email may accidentally end up there.

Do you ship internationally?
The countries we ship to are listed at checkout. We only ship directly to a few select countries, however, we do participate in eBay's global shipping program. If you need us to ship to your country message us and we can point you to our eBay listings.

Do you have color samples?
At this time we do not have physical color card but we do have an online color chart for both the Solid FOE (click here) and the Skinny elastic (click here).

Do you accept returns?
Yes! Please visit our “Return Policy.

Can I cancel my order?
Order cancellations can only be done prior to our warehouse printing the order. Please notify us ASAP if you need to cancel or make changes.

FOE Material Content Info:

Heat Transfer FOE: 30% spandex 70% polyester
Solid Color & Screen Printed FOE: 35% spandex 65% nylon
*Screen Prints are made using oil, glitter, and/or foil paper

Elastic by the Yard
201 Sunset Blvd East

Chambersburg PA 17202

Need help? Email us! Support hours 8AM-4pm EST

Or to contact Elastic by the Yard customer service, please fill in the form below.  We look forward to speaking with you!

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