- Shipping Policy
- The Basics: Monday - Friday, order by 2PM EST and your order is guaranteed to be shipped by the end of the business day! If we fail to ship your order, contact us and your shipping cost will be refunded!
- Weekend orders are guaranteed to be shipped by end of business day, Monday.
- Excludes: November 22nd - December 16th.
- Excludes: Nationally Recognized Holidays (we use the Post Office! If they're closed, we're closed.)
Finding the Shipping Cost & Do we ship to your country?:
On the "View Cart Page", to get the shipping cost, click the "Estimate Shipping & Tax" button:
It will open a small window, just fill in your country, your state and your zip code - then click the "Estimate Shipping & Tax" button:
It will open a small window, just choose the best shipping method and click "Update Shipping Cost" :
If your country is not listed than we do not ship to you! Sorry!
USA Shipping. We ship items in the United States by US Postal Service (and FedEx as needed), using First Class, Priority or Parcel Post delivery. Your options will be presented to you during checkout. We list approximate delivery times below, however the postal service provides no guarantee of timely delivery. Once we turn a package over to the postal service, we will not be responsible for the delivery time.
Priority Mail - Arrives within 2 to 3 business days after shipping in most U.S. cities. Some outlying cities require more time. Please note that with the change in postal rates regarding Priority shipping dimensional charges, the Priority shipping amount shown in your shopping cart may not be sufficient to ship an oversize box. In that case, we will contact you before shipping.
Express Mail - Arrives within 1 - 2 days depending on when your order is received and shipped. We will package and ship Express orders within one business day. Overnight is not guaranteed, as it depends on your location. USPS routinely requires a signature.
Parcel Post - Allow 10 or more business days for delivery, particularly if going to the West coast. It costs less, but it takes longer! (this option available only on heavier packages).
First Class - Arrives within 2-5 days after shipping to most areas in the US. This option will appear on the shipping page under the other options if you package weighs 12 ounces or less. Click on the link that reads, "Click here for rates" to see these special rates.
Orders that are refused and returned to us may be charged a 20% restocking fee. Orders that are canceled after they have shipped will be charged a 20% restocking fee, if the package is returned within 10 days of shipping. Orders that are returned to us because the customer entered their address incorrectly, will be charged an additional shipping fee to re-ship the package.
International Shipping. We ship via USPS First Class International and USPS Priority International. Express may be available to your country - Express costs more than other classes, but is the only form of mailing that provides insured shipping with tracking of packages.
All Canadian orders ship for a flat rate of $14.00.
All customs, VAT or duties will be the responsibility of the customer. In the event that duties are not paid and the shipment is not released, ElasticByTheYard will not refund purchase payments.
- We do not ship to all countries - To check if we ship to you, follow the "Finding Shipping Costs" Instructions above. If your country is not listed than we do not ship to you! Sorry!
Note we will do our best on international shipments, but the risk is on the buyer. Note if the shipping cost charged does not cover the actual cost, we may contact you for the extra cost.
Countries we ship to: Australia, Austria, Belgium, Bermuda, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Netherlands, New Zealand, Norway, Sweden, Switzerland, United Kingdom.
How long will it take for me to get my International Shipped package?
- First Class Mail International and Priority Mail International usually take 7-10 business days, but it could take up to 14 business days.
- Priority Express Mail International will usually take 3-5 business days, but could take up to 7 business days. This options is not available in all countries.